Mr Grumpy rides out 

Ok, its not great seeing yourself on video.   I look so grumpy here but what I am talking about is how instead of rushing into action we have to build infrastucture first.  We will not have a functioning website until the summer (note how I use seasons rather than months to signal when this will be happening)  Richard North is our New Comunications Manager.   He has not been in post long and he is building from scratch.

By the end of 2016 we will no longer be firing from the hip and shooting blanksm and if I told you different, then I would setting you up for dissapointment.  Janet Weisz has begun the process of creating what she calls a Digital Delivery System, which is an IT sytem bringing all our sytems together.  She has earmarked a large investment for this and there is a good team there, but these things take time to commision and build.